Install new release of GAX

  • Double check to make sure you have all the Guidance packages uninstalled.
  • Try launching an elevated CMD prompt, and then using the original MSI run, “msiexec /x GuidanceAutomationExtensions.msi”
  • If that still doesn’t work, in the same elevated CMD prompt, repair the GAX install. “msiexec /fa GuidanceAutomationExtensions.msi”
  • NOW try to uninstall it via the elevated CMD prompt, “msiexec /x GuidanceAutomationExtensions.msi”